Please submit pictures of damage items to info@efurustudio.com. If a product (s) is/are deemed unfit for return, Efuru Creative Home Studio will notify the customer that the return has been rejected and no refund will be issued to the customer. Efuru Creative Home Studio's offers full refund for any order received in defective or damaged condition, or missing items, within 15 days from date of purchase with the exception of essential oil rollers or body fragrance. Due to hygiene purposes and natural body oils, essential oil rollers and body fragrances cannot be returned. All sales are final on clearance items. Please make sure to read the product description before purchasing. Some products are made with semi-precious stones which in nature is one of kind. Each stone is different in shape, size and color.
If an item is approved for return/refund, a return shipping label will be provided and all items must be returned in all of their original packaging, and in like-new condition. Efuru Creative Home Studio may reject the returned product if there is damage to the product and/or product packaging. If this happens, the return/refund will be voided.
Efuru Creative Home Studio has to the right to make edits to the Return/Refund policy.